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Your 7bd5 account connects to bKash, Nagad and Rocket so you can move money without switching apps or visiting a counter. Every deposit and withdrawal request runs through the banking section of your signed-in account — open it, pick your wallet, and follow the fields shown on screen.
Adding funds starts from the banking tab inside your signed-in account. We support bKash, Nagad and Rocket — each one routes directly through the wallet you already use on your phone. Pick the wallet that suits you, enter the amount that matches the minimum shown on screen, and confirm through your wallet app in the usual way. Your account balance updates once the wallet confirms the transfer on its end.
Log in and go to the banking section of your account. The deposit option is listed at the top of that page.
Select bKash, Nagad or Rocket from the list. The screen shows the minimum amount and any fields you need to fill in.
Type in the amount, then complete the transfer through your wallet app as prompted. Follow exactly the steps your wallet app displays.
Once your wallet confirms the transfer, your 7bd5 balance reflects it. Save any reference number the screen provides.
Withdrawal requests go through the same banking section where you deposit. The key difference is that your wallet number must match the one registered on your account — payouts do not go to a different number without an account verification step first. Open the withdrawal screen, select bKash, Nagad or Rocket, and enter the amount you want to move. The screen will show any conditions tied to your account at that point, such as a pending activity requirement.
Inside the banking tab, choose the withdrawal option. The page lists available wallet routes and the amount fields you need to complete.
Choose bKash, Nagad or Rocket. The wallet number must match the one already saved on your account for the request to proceed.
Type in the withdrawal amount. If the screen shows a condition or minimum, meet it before submitting. Follow each field carefully.
After submitting, check your account history for a status update. Keep the request reference visible until the payout is confirmed by your wallet.
Some account actions — particularly first withdrawals or higher-amount requests — trigger a verification step. The fields and documents we ask for depend on what the account screen actually shows at that moment; we do not list a fixed set of documents here because the requirement can vary based on your account activity and the wallet you are using. When a verification prompt appears, follow only the instructions shown inside your account. Upload or confirm exactly what the screen requests. Submitting anything beyond what is asked does not speed the process.
Verification prompts vary by account. Read the instructions carefully before uploading anything — the screen lists exactly what is required at that step.
Submit the specific item the screen names. Sending extra documents does not accelerate the check and may create confusion on the review end.
After submitting, the account screen updates with a status label. Do not resubmit the same document while a review is in progress.
If you cannot identify which document applies, use the support route shown in your account rather than making an assumption. That route is the most direct path to a correct answer.
We have configured three mobile wallet routes for Bangladesh: bKash, Nagad and Rocket. Each one appears in the banking tab of your account when you are logged in. The availability of each method depends on your account status and your eligible region under local rules. We do not list Bank Transfer as an active route at this time — if your wallet is not appearing, contact support through the link in your account.
The most widely used mobile wallet in Bangladesh. Available in the deposit and withdrawal sections of your account when your bKash number is registered.
Nagad transfers go through the same banking tab. Enter the amount, confirm in the Nagad app, and the balance updates when the wallet confirms.
Rocket is listed as a wallet route in the banking section. Select it, follow the on-screen fields, and complete the transfer through your Rocket account.
Every deposit and withdrawal you make through 7bd5 generates a record in your account history and a corresponding entry in your wallet app. Matching these two entries is the fastest way to confirm a transfer went through correctly — or to identify where something needs attention. The reference number shown on the 7bd5 confirmation screen is the key link between both sides of the transaction. Keep a screenshot or note of it until your balance update is confirmed.
Every transaction produces a reference number on the 7bd5 confirmation screen. This number appears in your wallet app history too — use it when contacting support about a specific transfer.
Your account history shows labels such as pending, confirmed or cancelled. Check this before assuming a transfer has failed — pending simply means the wallet has not yet confirmed on its side.
Open your bKash, Nagad or Rocket app and locate the transaction by date and amount. The wallet entry should match the amount and timestamp shown in your 7bd5 account history.
Hold onto the wallet confirmation screenshot and the 7bd5 reference number until the transaction fully clears. This is the evidence support needs if a discrepancy arises.
Security on your 7bd5 account starts with actions you can verify yourself — checking the domain, confirming the wallet number registered on your account, and using the published support route when something is unclear. We do not ask for wallet PINs, passwords or full card numbers through chat or email. If a message asks for those details and claims to be from 7bd5, treat it as suspicious and report it through account support immediately.
Always confirm you are on 7bd5 before entering any account details. Bookmark the correct address. Do not access the account through a link in an unsolicited message.
Payouts only go to the wallet number registered on your account. We require this to confirm the money reaches the right person — not a third-party number.
When a verification step appears in your account, complete it through the account screen only. We do not collect identity documents through external links or messaging apps.
The support path is visible inside your signed-in account. Use it for any question about a transaction, a verification step or an account action — it is the direct line to our account team.
Below are the questions we see most often about deposits, withdrawals and account verification. If your question is not here, the support route inside your signed-in account is the right place to ask.
Your account supports bKash, Nagad and Rocket. Open the banking tab after logging in and all three options appear there. Select the one that matches the wallet registered on your account and follow the on-screen fields to complete the deposit.
Your balance updates after the wallet confirms the transfer on its side. Check your bKash, Nagad or Rocket app to see if the transaction shows as completed there. If the wallet shows it as confirmed but your 7bd5 balance has not updated, contact support with your reference number.
Withdrawals go to the wallet number registered on your account. If you need to update that number, a verification step applies first. Go to the account settings section and follow the instructions shown there before submitting a withdrawal request to a new number.
The minimum for each wallet route is shown on the deposit and withdrawal screens inside your account at the time of the transaction. We do not publish a fixed amount here because it can vary by wallet type and account status.
First check your wallet app to confirm the transfer completed on that side. If the wallet shows it confirmed but your account still shows pending after a reasonable wait, open the support route in your account and share the reference number and wallet transaction ID.
Verification requirements depend on your account activity and the amount you are withdrawing. When a verification step is needed, a prompt appears in your account screen. Follow only the instructions shown there and submit the exact item requested to keep the process moving.